Section 3C: Marketing and Positioning of Products

Fragrance



Similarities:

1. Fragrance as a selling point.

  • Distinct and familiar fragrance
  • People would like a fragrance that has a familiar scent, which is easily identified.
  • Fragrance of cranberry, strawberry and cucumber were used

2. Fragrance oils used belong to the top notes category.

  • Scent is quickly evolved as top notes are characterized by high volatility
  • Leaves behind a nice scent without it being too overpowering and strong as moisturizers are often used in large amounts
  • Does not mask other scents like one’s perfume.
3. Fragrances used are fruity and floral

  • Targeting at the women population
  • Corresponds to the more feminine packaging, red for the cranberry body butter, pink for the strawberry balm and light, pale green for the cucumber essence

Differences:

1. One distinction is that cucumber, besides giving a clean and fresh scent, also has other additional benefits

  • Cucumber can be used for skin problems because of its diuretic, cooling and cleansing property
  • Many use cucumber to counter tired eyes
2. Body Shop’s Cranberry butter makes use of cranberry juice to make the fragrance

  • Cost of cranberry is higher than the other fruits in its range like mango and papaya, selling it at the same price will make it more value for money.
3. Cranberry body butter marketed as a limited edition product

  • Only available during Christmas season
  • Encouraging people to buy more because it is not always available
  • Good gift to others as it is sold during Christmas.

4. Nature Source’s Strawberry and Cream balm is two different products in one single entity; i.e. strawberry gel and vanilla cream.

  • Two fragrances that are used in the product.
  • Luxury of choice between using the strawberry or vanilla on its own, or both together.

Product Claims



Similarities:

1. Product claims included information of benefits one can obtain through using the product

  • Highlight the ingredient that is part of the product name.
  • For instance, in the product claim of cucumber essence, the unique contributions of cucumber are stated
  • Helps to accentuate the distinctiveness of the product and enables the customer to have a holistic view of the product as the claims form a connection between the product name and its benefits.
2. Products claim to moisturize the skin

3. Claims are usually short and forward

  • Reading and understanding easy.

Differences:

1. Cucumber Essence claims not only to moisturize but have the additional benefit of blocking the harmful rays of the sun

  • Skin Food positions their product by highlighting this element that their product claims to have
2. Nature Source, similar to Skin Food, capitalizes on special benefits of the product.
  • Additional ingredients that were added to the product were mentioned in the claims. The strawberry and cream balm contains aloe-vera.
  • Aloe-vera is known to have healing properties on dry and cracked skin, burns, blisters, frostbite, insect bites, and allergic reactions.
  • Possesses incredible moisturizing properties.
  • Studies show that aloe-vera improves the skin's ability to hydrate itself, aids in the removal of dead skin cells and has an effective penetrating ability that helps transport healthy substances through the skin.
3. Body Shop positions their product in a manner that appeals to the moral values of people by being environmental friendly

  • Cranberry Body Butter emphasizes “Community Trade”, which is trading with people from less developed countries to aid in boosting their economy.
  • Body Shop therefore publicizes their humanitarian efforts, which may encourage customers to buy their products because they are also doing something good for mankind

Product Packaging




Similarities:


1. The color that customers see on the product package is a reflection of the color of the fruit or vegetable that is used in the product.

  • For instance, Strawberry and cream balm packaging consists of pink and white colors.
  • This gives the product a more holistic presentation as the customer can appreciate the connection between the product name and the packaging.

Differences:

1. Cucumber Essence makes use of a small container with a compressor

a. Increases the ease of bringing it around and also regulates the quantity used each time

  • Complement the role of an essence. An essence is used in small quantity. Hence, each pump releases a small amount of essence in order to avoid wastage or leakage.

b. However, with the increase cost of manufacturing a compressor, the final price of Cucumber Essence is significantly higher than the other two products

  • Positioned to working adults that have higher spending ability
  • The packaging of Cucumber Essence also matches the image of a high-end moisturizer.

2. The strawberry and cream balm uses a transparent container

  • Customers are able to see the two different colors representing the two entities in the moisturizer
  • Shaped as a Christmas ornament
  • Most visually stimulating and makes the most interesting gift choice, which is a selling point.
  • The name of the product and company is not on the bottle. Instead, it’s on a separate piece of paper, which includes the ingredients.
  • May not be the best strategy to market the product as once the paper is lost, the company and product name will also face the same fate, reducing publicity
3. The packaging of the Cranberry body butter, like the Cucumber Essence, is catered for ease of use

  • Opening to the container is wide and big, facilitating the scooping of large quantities of body butter, which is encouraged in the product usage

  • Container being large, giving the impression that it contains a large quantity, which increase its value for money.


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